News

Operations

There Are Too Many Restaurants in the U.S. Now What?

1 month ago

Corporate competition and diner retention strategies are important for big business, but don't forget the volume of restaurants in the U.S. directly affects the people that run and work in restaurants.

Chains

Papa John’s Is Selling Less Pizza and Its CEO Blames the NFL

1 month ago

We can think of additional reasons for Papa John’s woes: A resurgent Domino’s, lack of a distinctive offering, and a marketing campaign built around a very un-compelling spokesman. And, no, we’re not talking about Peyton Manning here.

Chains

Chili’s and Maggiano’s Parent Company’s Earnings Disappoint

1 month ago

Chili’s rethink of its menu could help in the next quarter, but we’re not sure what Maggiano’s can do to distinguish itself in the minds of consumers.

Marketing

Michelin’s Restaurant Guides Play a Key Role in the Tire Company’s Asian Expansion

1 month ago

Michelin may feel like this is getting back to its roots, but it’s a tough market to crack and these are different times. The high-end vacuum brand Miele tried and failed a few years ago, and the World’s Best awards have become well entrenched.

Design

Noma’s Original Dining Room Is up for Auction This Week

1 month ago

Why settle for a restaurant’s coffee table book when you can have its coffee table?

Tech

Square Has New Hardware and Payment Services Targeted at Bigger Small Businesses

1 month ago

A POS that isn’t a frustrating POS that makes restaurant employees feel powerless is a welcome addition to any business. Plus, consumers like Square.

Tech

A GrubHub Driver May Help Determine the Future of the Gig Economy

1 month ago

Up to this point the gig economy has depending on shifting all the blame and responsibility to its users and providers. Cases like this may force it to take some responsibility both for its actions and for its front-line workers.

Marketing

Michelin Reveals its New York City Winners for 2018

1 month ago

There are excellent restaurants represented on the list, as well as glaring omissions that point to problems in the industry in New York City and beyond.

Independents

Tweets Reveal Some Michelin Guide New York City Winners

1 month ago

Michelin watchers will pay close attention to two things today: If the guide finally gives a female chef in the U.S. three stars and if the city adds more than six restaurants to the three-star collection.

Chains

Brexit Hurts Burgers Says Famous Brands CEO

1 month ago

In this case, it’s less likely “Brexit” is simply the excuse du jour for the company. Famous’ broad range of brands — which also includes the pervasive baking outlet Paul — across multiple markets give it a better perspective on Brexit than more localized competitors.

Tech

Diners Prefer Human Waiters to Machines When Eating Out

1 month ago

Advice to restaurant owners, invest in humans first, tablets and automation second.

Food

Truffle Prices Are Giving Chefs and Diners Pause This Season

1 month ago

It's a mistake not to educate diners about the true cost of ingredients. Let them know why the truffles will cost them — and restaurants — more this season.