News

Tech

SevenRooms Is Building an Alexa Skill for Restaurant Operators

4 weeks ago

Amazon's Alexa has already proven its value to consumers at home, but integrating voice technology into front of house restaurant operations could be a true time-saver for busy staff.

Tech

OpenTable Unveils Centralized Reservations for Restaurant Groups

4 weeks ago

At this point, group-level features are table stakes for reservations companies and are a huge part of winning the all-important group contracts.

Marketing

100,000 Instagram Followers Gets You Free Sushi in Milan

4 weeks ago

On one hand, this is ridiculous and we'd never want to eat here. On the other, it saves them all the trouble of saying "no" to most of the many, many faux influencers preying on restaurants for freebies.

Chains

Domino’s Claims Confidence as Rivals Stumble

4 weeks ago

Domino's isn't so much a pizza company as a delivery and technology juggernaut, and that's allowing it to sidestep a lot of the industry's operational issues.

Tech

Uber Eats Is Worth as Much as $20 Billion in Proposed Valuation

4 weeks ago

Uber sees value in multiple business lines that take advantage of its technology, insights, and brand. But Uber Eats is a big business on its own by any measurement.

Tech

China’s Restaurant Delivery Boom Is Not Sustainable

4 weeks ago

As in the U.S., Chinese delivery services depend on two things that aren't sustainable: outside money and a labor pool that's too tenuous to be stable.

Food

Plant-Based Menus Can Help Slow Global Climate Change

1 month ago

From innovative meat substitutes to veg-centric chains, consumers in markets that eat the most meat have never had so many non-meat options to choose from.

Operations

Restaurants Drag Down U.S. Consumer Spending Numbers in September

1 month ago

Restaurants fall behind retail as consumers decide to spend more on the latter and less on eating out last month.

Chains

Wendy’s Marketing Formula: ‘Know Your Brand Better Than Anyone Else’

1 month ago

The best way to copy Wendy's marketing success: don't. Find your own brand voice, sharpen it up, and be willing to get controversial.

Design

Interview: Better Restaurant Design Through Better Collaboration

1 month ago

Having a design team that really understands the business of restaurants, in addition to having a keen eye, is key to any successful partnership.

Chains

Subway Jumps Into Delivery at 9,000 U.S. Locations

1 month ago

Will delivery "save" Subway? No. But since delivery is becoming a mission critical part of a restaurant's operational strategy, the chain is smart to roll it out in a big way.

Independents

The World’s No. 3 Restaurant Enters the U.S. With a Four Seasons Partnership

1 month ago

The restaurant will be the crown jewel of a $45 million renovation project for the Four Seasons Resort Palm Beach. If the hotel wants to become a leader in the local food scene, this is certainly one way to do it.