Travelers have more tools, inspiration, and information than ever, yet the path to booking has become more fragmented. The opportunity for travel brands is not to eliminate that complexity, but to reduce friction, earn trust, and stay relevant as travelers continually reconsider their choices.
Travel measures success by what happens after money gets allocated: arrivals, bookings, room nights, load factors, traveler spending. We’ve built a framework around every decision that leads to those outcomes, counting the roughly 5,000 people with authority over the money, assets, and capacity that shape where the industry goes next.
A year ago, we asked what Skift would look like if we started it today. This is the answer: Skift Intelligence, and a company rebuilt around the decisions travel’s leaders have to make.
The Event Marketing Measurement Association is betting planners will pay to learn measurement before a course fully exists yet. The certification's real test will begin when all the chapters are finished later this year.
The Dallas-based company has been designing operations for three hotels since June and plans to take over management of its first properties later this year. Plus, more hotel deal and development news.
It's shaping up to be Airbnb's biggest new business. Hotel operators who've joined are liking the new customer pool so far. But how long can it stay exclusive?
Yotel will open Yotel Bangkok Sukhumvit on October 15 — the brand's Thailand debut and its 24th property globally. Plus, more hotel deal and development news from APAC.