How American Airlines Is Expanding Loyalty Beyond the Skies

Today’s airline loyalty programs are critical business drivers shaping both company profitability and traveler engagement. American Airlines is pioneering yet another frontier in loyalty through evolutions to its long-standing AAdvantage program.
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Q&A: Inside Civitatis’ Push to Own the Spanish-Language Tours Market

Offering wide-scale travel experiences is one thing — curating high-quality activities specifically for the world's 850 million Spanish- and Portuguese-speaking travelers is another. With its relaunched app, Civitatis is dedicated to keeping the travel planning process simple and culturally resonant for its global audience of travelers.
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New Research: The Rising Price of Hotel Tax Compliance 

In today’s lodging industry, any operating function that takes attention away from optimizing the customer experience can become a competitive disadvantage. A new report highlights why lodging tax compliance should be a top priority.
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New Report: How Wellness Is Reshaping Hotel Development and Management

Wellness has shifted from a desirable add-on to an essential value driver for the hospitality sector. Peloton’s new report reveals how high-impact wellness design, programming, and technology are now shaping guest decision-making and outlines what hospitality executives must do to stay ahead.
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5 Ways Meeting in Ireland Balances the Best of Both Worlds

All too often, choosing a destination for incentive travel forces meeting planners to prioritize either a busy city or rural country, business or wellness, modern developments or rich cultural experiences. Here’s how planners get to have it all on the island of Ireland.
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Why Culture Is Becoming Abu Dhabi’s Most Valuable Tourism Asset

The global appetite for authentic travel is increasingly central to demand, and the Department of Culture and Tourism – Abu Dhabi is meeting it with scale and intention. Its cultural strategy shows a destination treating curiosity as its most valuable currency.
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How AI-First Thinking Is Reshaping Airline Innovation

Travel brands are racing to adopt AI, but real progress comes from rebuilding foundations rather than layering tech onto legacy systems. Airlines that take an AI-first approach can operate proactively, personalize at scale, and deliver smoother experiences.
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