5 years ago
Generally, a higher adoption of digital payments lends itself to more consumer spending.
The tech giant's restaurant business arm hasn't grown very much, perhaps by design, but an acquisition or two can change that.
Amazon's Alexa has already proven its value to consumers at home, but integrating voice technology into front of house restaurant operations could be a true time-saver for busy staff.
6 years ago
Rotisserie hot dog and drippy cheese jokes aside, Amazon's Seattle store is a bigger competitor to fast casual businesses than convenience stores.
Amazon's restaurant business is just getting started, but by aligning its technology with existing companies in the space, it is poised to go (very) big.
We still think that the tech giants are fighting over too small a piece of the pie here.
This move is part of the larger trend of restaurant software companies streamlining and consolidating product offerings. With fewer systems, there's less room for error. Expect much more news like this.
7 years ago
Amazon will likely put the fear of God into other delivery services. But at some point everyone will have to deal with the fact that there's only so much profit that can be squeezed from bringing a lukewarm burger or bowl of pasta to your door.
There's a feeling here that restaurants are trying just anything in hopes of hitting on the right consumer habits. That's not terrible as long as the chains acknowledge that they'll need to continue experimenting for quite some time.
We're used to on-demand everything, so why shouldn't physical stores be influenced by the same technology and convenience we've come to expect in the digital era?
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