Articles tagged “booking holdings”

Booking Holdings and the other online travel agencies have survived through several platform shifts in the past. However, the gen AI revolution finds them in slower growth mode than in past era, upping the pressure.

Capital One Travel landed an experienced travel B2B exec in Sarah Kaplan Moore, who hails from the online travel agency side of the ledger. Capital One's Discover acquisition potentially provides it with ammunition to better compete against leaders Chase Travel and American Express Travel.

The fragmented landscape of hotel sustainability data has long hindered both consumers and operators. By centralizing disclosures, Travalyst and its partners could make environmental transparency a baseline expectation, and redefine how travelers choose where to stay.

AI was all the rage at the Skift Global Forum this week, with the industry’s top executives revealing excitement, and uncertainty, as the tech takes center stage in travel.

The growth-at-all-costs playbook that built online travel platforms is dead. The disruption opportunity with new players isn't theoretical anymore, it's structural, and it rewards depth over scale.

From the opportunities of AI to the threat from Airbnb, Fogel opened the Skift Global Forum 2025 with a conversation that left few stones unturned.

Booking Holdings CEO Glenn Fogel sees the generative AI era as travel’s next major disruption – and he's been through this kind of upheaval before.

If online travel agencies want to go to where people are booking travel, they are going to have to make the B2B game an integral part of their businesses. Otherwise, they'll be handing those potential customers to competitors.

Booking thinks its future agentic AI experience would be able to out-personalize the ChatGPTs and Geminis. Maybe that's so. But the LLMs will have a helluva lot of customer data, as well.

Listen in for a roadmap of sorts to Agoda’s fintech ambitions, loyalty strategy, and long-term vision for an AI-powered travel concierge.