This report features conversations with industry leaders on AI, digital transformation, and the innovations shaping hotel operations and guest experience in 2025 and beyond.
This report explores how hotel companies can reimagine procurement processes that not only meet the demands of the evolving operational environment but also enable them to adapt in real time to changing guest expectations.
They say third time’s the charm. With two failed IPO attempts behind it, Oyo is back with profits on the rise, new acquisitions, and a premium push. Will the markets finally bite?
The hotel technology sector is shifting from cost center to growth engine, with AI, data integration, and guest-facing tools driving efficiency and revenue, but success hinges on modernized systems, cultural readiness, and proactive risk management
Flipping the script on vacation rentals in one of the world’s most visited destinations, Evermore combines hotel-level service with the flexibility of a private home. As group travel evolves, it’s setting a new standard for residential hospitality focused on connection, consistency, and the “alphabooker.”
The Oberoi Group is certainly taking advantage of the upward momentum of the hotel industry in India, but with the Oberoi touch - premium services call for premium prices and EIH Limited is not shying away from charging for it.
Qiddiya City believes “play” will fuse leisure, culture, and community so visitors and residents alike can reconnect with joy, creativity, purpose — and connect with each other. It’s a bold reimagining of what a city can be in the age of experiential travel.
AI won’t replace frontline travel roles, but by supercharging developer productivity, it’s reshaping how the entire industry hires, innovates, and grows.
Raffles and Fairmont, two of Accor's flagship luxury brands, are undergoing thoughtful changes that go beyond marketing. Under Claudia Kozma Kaplan’s leadership, the focus is on preserving each brand’s legacy while embracing a new chapter of storytelling, service, and growth.