Articles tagged “hospitality”

Short-term rentals are no longer a frontier business. Outside of a small group of disciplined operators, the sector has settled into a slow, operational grind that favors local execution over national ambition.

As travelers invest more in premium, emotionally charged trips, hotels face rising pressure to provide continuity and reassurance. Peace of mind has not only become the ultimate luxury, but a new measure of guest loyalty.

The drive vacation is still the most realistic way for the American middle class to see their own country. We’ve spent 30 years quietly dismantling the infrastructure that made it possible.

A new report from Skift and PwC offers a practical guide to keeping pace with today's fast-moving travel landscape, helping brands stay ahead of shifting traveler needs.

Hotel loyalty is evolving from a points program into a personalized, experience-led, AI-powered ecosystem and the brands that embrace this shift will unlock deeper engagement, stronger direct bookings, and more enduring guest relationships

Marriott’s abrupt termination of its licensing deal with Sonder has sent shockwaves through hospitality and finance circles alike. For Sonder, this collapse now marks the end of its operations entirely, with the company confirming an immediate liquidation. For Marriott, it raises hard questions about risk, diligence, and the future of its extended-stay strategy.

Customer expectations are at risk of outgrowing traditional loyalty models. Simple reward programs have evolved into complex point schemes that new technology and changing traveler behavior are quickly outpacing. The…

Once synonymous with excess, luxury has now become an expression of intention: the choice to spend time well. Today's affluent travelers value privacy, space, and emotional connection over status and…

Hospitality is moving past the old playbook of fixed brand formats, as travelers mix work, leisure, and longer stays. The Ascott Limited is betting on a more fluid future of lodging with a strategy that stretches its strongest brands across property types to keep guests inside a single ecosystem.

Evermore shifts Orlando beyond theme parks, positioning itself as a destination in its own right. In this talk, Chris Kelsey, president of Dart Interests, highlights group-focused residences, a Conrad hotel, and a focus on “relational wellness” as the next wave of travel demand.