ICE's Operation Metro Surge in Minneapolis revealed what happens when hotels become political battlegrounds — and why the industry isn't ready for what's coming.
IHG’s AI strategy isn’t about chatbots. It’s about making sure its hotels are structured, searchable, and integrated enough to survive the shift from links to answers.
IHG’s 21st brand underscores how major hotel groups are multiplying “collection” labels to capture independents, even as questions about portfolio overlap grow louder.
Big hotel groups have a middle class problem. It's gotten harder to keep the promise of standardized, family-friendly quality hotels at reasonable rates.
Lifestyle hotels have moved from niche rebellion to mainstream strategy. As the model spreads, can it still surprise guests, or does scale make ‘cool’ start to look the same?
A franchisee of Hilton and IHG has temporarily closed its two hotels in St. Paul, highlighting a challenge that may face other hoteliers nationally in coming months.
The Leela's push towards building clusters and circuits around its properties points to a larger ambition: one where its properties are not just stays, but the destinations.
IHG bringing the Vignette Collection to India isn’t just about adding another brand name to its portfolio. It’s a sign that India is no longer only about mid-market hotels doing the heavy lifting. There’s now enough demand, confidence and spending power for luxury hotels to co-exist with them.