Tag: labor

Operations

Millennials Are the Worst Tippers, Study Says

6 years ago

As multiple U.S. cities argue over the tip credit and minimum wage, both who tips and how they tip should be taken into account as we try to figure out the best way to fairly compensate employees.

Chains

McDonald’s Makes Its Executive Cuts Official

6 years ago

McDonald's should be careful not to sack too many execs outside of its headquarters. It needs people who understand what franchisees need. It doesn't want to be another Subway after all.

Chains

Jack in the Box Says It’s Raising Prices Because of Rising Wages

6 years ago

If you're going to pay people a fair wage, you can't sell food for less than it takes to source, prepare, and serve. Rising prices are good in the long run.

Tech

OpenTable Reorganizes Its Marketing, Product and People Teams

6 years ago

If OpenTable's corporate leadership wants to position it as a force in the restaurant world, dropping key marketing, product, and communications executives is a step in the wrong direction.

Operations

How Restaurants Are Adapting to the Rising Minimum Wage

6 years ago

Menu prices are going up, and we're just going to have to deal with it.

Sponsored

Mandatory Tip Pools Are Legal – Here’s What You Need to Know

6 years ago

After years of court cases and confusion, the Federal Government has declared mandatory tip pools legal.

Chains

The #MeToo Movement Is Coming to McDonald’s

6 years ago

Minimum-wage employees are often the most vulnerable to harassment. Putting pressure on McDonald's could have a positive ripple effect across the industry.

People

Hiring at Restaurants and Other U.S. Service Industries Slowed in April

6 years ago

Big tax cuts in the U.S. are not yet turning into big hiring runs by big companies that benefitted from them.

Chains

McDonald’s Wants to Settle a Labor Case Before It Has Broader Implications

6 years ago

You know who understands how franchises work? Big businesses. You know who doesn't? The average consumer, who probably assumes an employee at McDonald's is an employee of McDonald's.

Chains

Trump Labor Officials Scramble to Keep McDonald’s Workers From Setting a Precedent

6 years ago

Big brands like McDonald's need to be held more accountable for the things franchisees do in their name.

Chains

McDonald’s Mobile Ordering and New Tech Come With Increased Employee Turnover

6 years ago

Developments in the kitchen need to keep up with the technology put in the hands of consumers.

Chains

The Trouble With Chipotle Is Labor and Food Costs

6 years ago

According to this columnist, food and labor costs are Chipotle's biggest problems, and a former fast food executive may be exactly who the chain needs to fix them.