Articles tagged “layoffs”

Hyatt didn't say if AI tools would be used to replace the employees, but hotels are increasingly turning to AI to handle customer service and back-office tasks.

Getting more efficient in marketing through AI is certainly a component of this move. At least that's a goal.

It's another downsizing at Tripadvisor as it gets ready to acquire its controlling shareholder and make some moves.

Booking Holdings resumed hiring fairly aggressively after the pandemic, but is now trimming its workforce as part of a plan to get a handle on costs. A major part of the reorganization is to figure out the best areas for investment.

It’s more than painful to reorganize a company, like Hopper did, and then have to do it again a year later.

Now that Marriott International has doubled in size over a decade, it saw an opportunity to rethink its organization and restructure for efficiency.

Was Booking Holdings getting too fat? With operating costs outpacing revenue growth, something had to give. We might not know the exact chess moves for awhile.

If you double your hotel empire over a decade, someone's eventually going to ask: "Hey, are we running this thing efficiently?" At Marriott, that someone is CEO Anthony Capuano.

This was Vacasa's fourth layoff round since CEO Rob Greyber took over in September 2022.

Expedia provided a different explanation as to the cause of its global outages after we presented the company with a different account.