Articles tagged “mobile apps”

In a first for major hotel groups, Marriott hosted 75 loyalty members at HQ to preview an AI chatbot for travel booking and gather customer feedback on other innovations.

Digital room keys have been around for years, but the catch has been that guests have to download a hotel's app to make them work. So some hoteliers are hoping to simplify things.

Mandarin Oriental's revamped loyalty program takes its inspiration from luxury goods companies. The goal is to stand out in a sea of points-based rewards programs with formulaic rewards.

China’s digital-savvy travelers are booking fast, exploring more, and craving premium experiences. Is your brand keeping up?

RedNote’s surge highlights a unique opportunity for Chinese travel brands to redefine how they engage with a global audience. As the platform gains traction, its role in shaping cross-border tourism trends could be transformative — if the momentum lasts.

Mastercard knows it’s not the only player in the world of mobile virtual cards. With its new app, Mastercard wants to stand out as an MVP in streamlining corporate travel while serving a wave of companies adopting this innovation.

Trip.com has reported a solid third quarter and sees no signs of a slowdown any time soon. But not keen to put all its eggs in one basket (China), the online travel company has also sets its sights on global expansion.

Hilton has released a "trends report" aimed at consumer news sites. These three points are noteworthy for industry insiders.

CleanJoule wants to make jet fuel from agricultural waste, while Atly is building an app that's a cross between a mapping tool and social media.

'Deception' may be too strong of a word in this case, but the media attention goes to show that customers do not like to feel that they've been swindled. A quarter of customers pay the tip, but how many of them know it?