Tag: reservations

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Webinar: How Mobile Can Help Restaurants Improve Their Efficiency Game

4 weeks ago

The shift to mobile among diners is transforming how restaurants run their businesses behind the scenes, with more owners and managers embracing mobile technology to streamline operations, improve the customer experience, and support marketing. How can restaurants realize the benefits? Learn more by registering for our upcoming webinar on May 23 from 1 – 2 p.m. EDT.

Tech

Google Maps Could Be the Do-It-All Restaurant App of the Future

1 month ago

Google Maps has become a daily must-use for plenty of people. As its parent company looks further into the restaurant business, Maps could become an indispensable superapp for the future of restaurants.

Tech

TripAdvisor Subsidiary Buys South American Restaurant Reservations Platform

3 months ago

TripAdvisor has grown its commercial restaurant business by focusing on underpenetrated parts of Europe through TheFork. Now, the company has set its sights on South America.

Tech

Yelp Is Becoming a Bigger Restaurant Reservation Threat to OpenTable

3 months ago

The biggest challenge for OpenTable competitors has been getting users to download an app or learn about their service. That's clearly not an issue for Yelp. But Yelp has other challenges, namely years of playing the antagonist to restaurants.

Tech

Restaurant Reservation Services Battle Over Valentine’s Day Discovery (and Beyond)

3 months ago

We don't want to judge, but do you really want an app telling you the romantic place to go? Save the special occasion advice for human intelligence.

Tech

Resy Builds Up Its Events Business

4 months ago

Focusing on events allows Resy to leverage its exclusive, cool-kid restaurant partnerships in a smart way.

Operations

Restaurant Reservations Now: Soft Landings, CEO Shuffles and New Tech

7 months ago

The reservations landscape has changed significantly over the past year. While the big players are (mostly) the same, new technology, new leadership, and new strategies keep the game interesting.

Tech

Resy Acquires Reserve to Better Challenge OpenTable

7 months ago

The deal consolidates two young players in the market, each touting a strong roster of restaurants.

Operations

The Art of Fine-Tuning the Balance Between Reservations and Walk-Ins

7 months ago

A full restaurant is great for business, but too full can be off-putting. Striking the right balance between walk-ins and reservations is crucial to success, but it's not easy.

Tech

Reservations Services Test Google Integrations for Faster Booking

7 months ago

We can already search through hotel and flight bookings on Google. It's about time that we're able to do that for restaurant reservations, too.

Tech

OpenTable CEO Is Out as Kayak Team Takes Lead

7 months ago

The complete consolidation of Kayak and OpenTable's teams means OpenTable — Booking Holdings' only restaurant business — won't have a dedicated leader. It's disappointing to lose one of the few female CEOs in the restaurant tech space, especially the one who's arguably the most visible.

Tech

OpenTable Unveils Centralized Reservations for Restaurant Groups

7 months ago

At this point, group-level features are table stakes for reservations companies and are a huge part of winning the all-important group contracts.