Tag: reservations

Tech

Resy Builds Up Its Events Business

1 week ago

Focusing on events allows Resy to leverage its exclusive, cool-kid restaurant partnerships in a smart way.

Operations

Restaurant Reservations Now: Soft Landings, CEO Shuffles and New Tech

2 months ago

The reservations landscape has changed significantly over the past year. While the big players are (mostly) the same, new technology, new leadership, and new strategies keep the game interesting.

Tech

Resy Acquires Reserve to Better Challenge OpenTable

3 months ago

The deal consolidates two young players in the market, each touting a strong roster of restaurants.

Operations

The Art of Fine-Tuning the Balance Between Reservations and Walk-Ins

3 months ago

A full restaurant is great for business, but too full can be off-putting. Striking the right balance between walk-ins and reservations is crucial to success, but it's not easy.

Tech

Reservations Services Test Google Integrations for Faster Booking

3 months ago

We can already search through hotel and flight bookings on Google. It's about time that we're able to do that for restaurant reservations, too.

Tech

OpenTable CEO Is Out as Kayak Team Takes Lead

3 months ago

The complete consolidation of Kayak and OpenTable's teams means OpenTable — Booking Holdings' only restaurant business — won't have a dedicated leader. It's disappointing to lose one of the few female CEOs in the restaurant tech space, especially the one who's arguably the most visible.

Tech

OpenTable Unveils Centralized Reservations for Restaurant Groups

3 months ago

At this point, group-level features are table stakes for reservations companies and are a huge part of winning the all-important group contracts.

Tech

OpenTable Wants to Own Data-Based Dining

4 months ago

OpenTable has lost ground to rivals over the last few years, but the company is looking to leverage its scale and experience in the space to become a data-fueled recommendation engine for diners and a source of quality intelligence for restaurant operators.

Tech

Union Square Hospitality Group to Move All Reservations to Resy

4 months ago

One restaurant group switching from one tech provider to another doesn't exactly headline news make, but it does help us all understand a restaurant's priorities and what it wants from said tech vendors.

Tech

Tock Releases a Dedicated App for Booking Reservations

8 months ago

Tock started as a ticketing platform aimed to change the way restaurants offer reservations. A new consumer-facing app puts the company squarely alongside its reservations competitors.

Tech

OpenTable Redesigns Its Mobile App for the Hangry

9 months ago

Subtle changes — like changing the default reservation time — have big impact in OpenTable's latest mobile app redesign.

Marketing

Is Instagram’s Reservations Feature Good Business for Restaurants? Jury’s Still Out

9 months ago

Instagram's booking functionality produced a whole lot of hype when the launch was announced last year, but who's actually using it?