Tag: reservations

Tech

TripAdvisor Subsidiary Buys South American Restaurant Reservations Platform

3 weeks ago

TripAdvisor has grown its commercial restaurant business by focusing on underpenetrated parts of Europe through TheFork. Now, the company has set its sights on South America.

Tech

Yelp Is Becoming a Bigger Restaurant Reservation Threat to OpenTable

4 weeks ago

The biggest challenge for OpenTable competitors has been getting users to download an app or learn about their service. That's clearly not an issue for Yelp. But Yelp has other challenges, namely years of playing the antagonist to restaurants.

Tech

Restaurant Reservation Services Battle Over Valentine’s Day Discovery (and Beyond)

2 months ago

We don't want to judge, but do you really want an app telling you the romantic place to go? Save the special occasion advice for human intelligence.

Tech

Resy Builds Up Its Events Business

3 months ago

Focusing on events allows Resy to leverage its exclusive, cool-kid restaurant partnerships in a smart way.

Operations

Restaurant Reservations Now: Soft Landings, CEO Shuffles and New Tech

5 months ago

The reservations landscape has changed significantly over the past year. While the big players are (mostly) the same, new technology, new leadership, and new strategies keep the game interesting.

Tech

Resy Acquires Reserve to Better Challenge OpenTable

5 months ago

The deal consolidates two young players in the market, each touting a strong roster of restaurants.

Operations

The Art of Fine-Tuning the Balance Between Reservations and Walk-Ins

5 months ago

A full restaurant is great for business, but too full can be off-putting. Striking the right balance between walk-ins and reservations is crucial to success, but it's not easy.

Tech

Reservations Services Test Google Integrations for Faster Booking

5 months ago

We can already search through hotel and flight bookings on Google. It's about time that we're able to do that for restaurant reservations, too.

Tech

OpenTable CEO Is Out as Kayak Team Takes Lead

5 months ago

The complete consolidation of Kayak and OpenTable's teams means OpenTable — Booking Holdings' only restaurant business — won't have a dedicated leader. It's disappointing to lose one of the few female CEOs in the restaurant tech space, especially the one who's arguably the most visible.

Tech

OpenTable Unveils Centralized Reservations for Restaurant Groups

5 months ago

At this point, group-level features are table stakes for reservations companies and are a huge part of winning the all-important group contracts.

Tech

OpenTable Wants to Own Data-Based Dining

6 months ago

OpenTable has lost ground to rivals over the last few years, but the company is looking to leverage its scale and experience in the space to become a data-fueled recommendation engine for diners and a source of quality intelligence for restaurant operators.

Tech

Union Square Hospitality Group to Move All Reservations to Resy

7 months ago

One restaurant group switching from one tech provider to another doesn't exactly headline news make, but it does help us all understand a restaurant's priorities and what it wants from said tech vendors.