Tag: reservations

Tech

OpenTable Wants to Own Data-Based Dining

12 months ago

OpenTable has lost ground to rivals over the last few years, but the company is looking to leverage its scale and experience in the space to become a data-fueled recommendation engine for diners and a source of quality intelligence for restaurant operators.

Tech

Union Square Hospitality Group to Move All Reservations to Resy

1 year ago

One restaurant group switching from one tech provider to another doesn't exactly headline news make, but it does help us all understand a restaurant's priorities and what it wants from said tech vendors.

Tech

Tock Releases a Dedicated App for Booking Reservations

1 year ago

Tock started as a ticketing platform aimed to change the way restaurants offer reservations. A new consumer-facing app puts the company squarely alongside its reservations competitors.

Tech

OpenTable Redesigns Its Mobile App for the Hangry

1 year ago

Subtle changes — like changing the default reservation time — have big impact in OpenTable's latest mobile app redesign.

Marketing

Is Instagram’s Reservations Feature Good Business for Restaurants? Jury’s Still Out

1 year ago

Instagram's booking functionality produced a whole lot of hype when the launch was announced last year, but who's actually using it?

Tech

Reserve Is Expedia’s Exclusive Reservations Partner in the U.S.

1 year ago

News out of Reserve has been relatively quiet since the hiring of the company's new COO last fall. But they're now doubling down on efforts to reach diners across many platforms, and this deal is no exception.

Tech

Hotel Giant Accor Buys Reservations Platform ResDiary

1 year ago

Accor's acquisition strategy might seem scattershot to some but buying up technology providers in key sectors does make sense. There's always an element of risk but you'd hope Accor knows how to get the best out of management teams.

Tech

SevenRooms Raises $8M to Expand Its Reservations and Customer Management System

2 years ago

In the competitive restaurant software market, services continue to double-down on the features that make them uniquely attractive to potential customers.

Strategy

Grubhub and OpenTable in Loyalty Partnership With Hotel Chain

2 years ago

Expect more travel brands to extend their reach into the dining experience going forward, especially since consumers have to eat every day and may only travel on occasion. And after all, the way to anyone's heart is through their stomachs, right?

People

Reserve’s COO Hire Signals Its Focus on Growth in a Competitive Market

2 years ago

I'm a fan of companies with a strong focus, especially in a crowded market. Reserve's challenge of scaling quickly while maintaining the personal feel of a human concierge is a big one, but this new hire signals the company's ambitions to continue to grow.

Tech

Snapchat Adds Reservations Via Third-Party Services

2 years ago

Snapchat recently announced a feature called context cards, which are attached to images on Snapchat and provides additional context.

Strategy

Inside Yelp’s Approach to Working with Restaurants

2 years ago

In a competition for high-quality restaurant partners, Yelp has the advantage of leveraging a company's success on its platform of highly searchable user-generated ratings and reviews.