Tag: tech

Operations

A Costly Investment in Staff Training Technology Pays Off

5 months ago

For the Dead Rabbit's owners, this investment was worth every penny.

Tech

Uber Eats Changes Its Delivery Fee Structure

5 months ago

We're not surprised to see Uber Eats aligning with its competitors on the new fee structure, especially to drive more revenue on smaller orders.

Tech

New Postmates Algorithm Saves You Money on Delivery

5 months ago

The new development differentiates Postmates among its stiff competition — not a bad look for a company that just filed for an IPO.

Tech

Uber Rival Jumps Into European Food Delivery Business

5 months ago

As Uber Eats hits trouble in key international markets, others are seizing the opportunity.

Tech

Most Popular Delivery App in Saudi Arabia Lets Users Bargain With Couriers

5 months ago

There's a reason why Mrsool is beating Uber Eats by a mile in this market: It specifically tailored the delivery process to resonate with Saudi customers.

Chains

Points-Based Loyalty Is What Diners Want

5 months ago

No need to reinvent the wheel here. Simple, straightforward, points-based loyalty programs are what customers are demanding.

Chains

McDonald’s CFO: Technology Investment Is Necessary to Grow

5 months ago

It's hard to be forward-looking when short-term sales are at stake, but McDonald's executives are right to keep funneling money into system-wide tech upgrades. This will pay off in the not-so-distant future.

Tech

Chain Restaurants’ Apps Drive Digital Orders Despite Third-Party Challengers

7 months ago

Independent restaurants might rely more heavily on third-party apps to drive digital orders, but quick-service restaurant chains are doing just fine hooking in customers through their own branded mobile apps.

Tech

The Future of Restaurant Payments Is Tied to Your Phone

8 months ago

Paying (and, in some cases, ordering ahead) via smartphone can drastically cut down wait times and improve efficiency and overall customer satisfaction in the dining room.

Operations

Single People Are Driving an Increase in Restaurant Meals Eaten at Home

8 months ago

Consumer demand for off-premise dining options has never been higher, and it's fundamentally changing how restaurants operate.

Chains

Shake Shack Launches Online Ordering

10 months ago

Finally, customers no longer have to download Shake Shack's app in order to place a digital order for pickup. We expect digital sales to rise for the chain now that they'll be able to reach more customers online.

Tech

Reservations Services Test Google Integrations for Faster Booking

10 months ago

We can already search through hotel and flight bookings on Google. It's about time that we're able to do that for restaurant reservations, too.