Tag: yelp

Tech

With Delivery out of the Way, Yelp Doubles Down on Restaurant Products

1 year ago

As expected, Yelp is focusing a lot of energy — and money — on its products for restaurants in an effort to own the entire process, from booking to post-meal review.

Operations

Yelp’s Newest Economic Outlook Shows Promise for Independent Restaurants

1 year ago

Recent data shows that independent restaurants are faring better than chains, and are expected to grow at a faster rate. Don't discount larger corporations yet, though — innovation and creative ideas are happening across the industry.

Chains

Yelp’s Quarterly Report Is Mostly Good News for the Restaurant Review Giant

1 year ago

Despite outperforming, the stock headed down in after-hours trading — but nowhere near as down as it was last year. Has Yelp found the right mix to move forward?

Strategy

Inside Yelp’s Approach to Working with Restaurants

2 years ago

In a competition for high-quality restaurant partners, Yelp has the advantage of leveraging a company's success on its platform of highly searchable user-generated ratings and reviews.

Strategy

The Battle for Diner Loyalty Begins with Reservations

2 years ago

There’s no winning idea or secret sauce as reservations providers compete for diner loyalty, but the major players take vastly different approaches to the issue.

Chains

Hospitality Lessons from Waffle House

2 years ago

The recent hurricanes have put Waffle House's opening hours (24/7/365) back into the spotlight, but it's the restaurant's logistics and enduring hospitality practices that deserve the story.

Strategy

Eat24 Sale Could Signify Yelp’s Focus on the In-Restaurant Experience

2 years ago

With several other restaurant-facing product offerings, Eat24 was the one that didn't fit into the Yelp puzzle. By ceding delivery to former rival, Grubhub, Yelp is free to focus on the other parts of its business that certainly benefit from its robust consumer network.

Strategy

Grubhub to Buy Eat24 from Yelp

2 years ago

This news signifies a few large players are starting to take over the game.

People

The Yale Dean Who Lost Her Job for Being Too Mean on Yelp

2 years ago

Free advice: don't post disparaging remarks on the internet, it could cost you your job (and more).

Uncategorized

6.9.2016: Online Reviews / Most Influential

3 years ago

Uncategorized

12.2.2015: Restaurants on Instagram / Thanksgiving

3 years ago

Uncategorized

11.11.2015: Chef Watson / RoundTable

3 years ago