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It would be fantastic if 2021 would see 100 million mainland Chinese traveling overseas. The first huge swell is touted to begin during the Lunar New Year holiday in February. But like a horoscope, it's just a prediction. Still, destinations are wise not to be caught off-guard should the big moment happens.

A new era of travel is dawning. After mass tourism all but ended during Covid-19, and with the road to recovery ahead, what comes next? Moving into 2021, tourism needs to be about more than just the visitor; it needs to be a harmonious ecosystem that benefits locals and visitors alike.

Travel brands looking to rebuild their payments ecosystem in the wake of Covid-19 need to embrace change, partner for success, and ring-fence their finance, marketing, and customer experience teams.

This year, Visa committed to digitally enabling 50 million small businesses around the globe in an effort to get local communities back to business in the wake of the pandemic. Here, we profile three businesses that have innovated to survive and thrive, no matter the challenge.

The typical Airbnb review talks up a rental's charms while overlooking vital information. The company's stock prospectus similarly skips some key details for understanding its business. But we can still infer a few things about the distribution dynamo.

The pandemic has accelerated the evolution of contactless payments from being about cost savings to addressing the overall guest experience. Continuing down the path from contactless to contact-free is the best course of action for customer-focused enterprise hotel and restaurant companies.

Despite the Covid-19 hit, Airbnb stands above its fellow travel rivals due to its ability to continue to book sales during the crisis and turn those stays into cash flow.

If Pfizer's Covid vaccine is approved, airlines will be on the hook to transport billions of doses. Is the industry up to the job? What roadblocks stand in its way?

Implementing strong health and safety measures, and then communicating them to customers in a clear and meaningful way that builds confidence and loyalty across every touchpoint, is essential for airlines as they navigate a way out of the Covid-19 crisis.

Under the guidance of a new tourism minister, this Central American country proves that robust safety protocols and crystal-clear messaging are a winning formula when it comes to re-opening borders and empowering travelers in a post-pandemic world.