Chains

Chains

Starbucks Might Launch a Television Ad Campaign to Revise Image

6 years ago

Will that be enough to change public perception for the brand? Regardless, Starbucks' CEO has his work cut out for himself here.

Chains

McDonald’s Delivery Business Is Booming

6 years ago

McDonald's is proving just how profitable delivery can be for restaurants in this space. For the chains that continue to hold back on delivery, it's their loss.

Chains

Chipotle’s Focus on In-Store Employees Pays Off in Guest Satisfaction

6 years ago

Chipotle's digital initiatives get a lot of play for their potential impact during the much-needed turnaround for the brand, but turns out real satisfaction comes from properly trained, hospitable in-store employees.

Chains

Ousted as Chairman, Papa John’s Founder Refuses to Go Quietly

6 years ago

Usually, we talk about how hard it is to reclaim your name if it's associated with a restaurant. For Papa John's, the problem seems to be how to rid itself of its founder's name, image, and meddling.

Chains

McDonald’s Breakfast Push Helps It Beat Earnings Estimates

6 years ago

McDonald's willingness to try multiple new things at the same time is rare for a giant of its size, and it appears to be paying off.

Chains

The Cost of Remodeling a Fast-Fine Concept

6 years ago

It's hard to go a week without hearing of a restaurant that has newly embraced some type of fast-casual, fast-fine, fine-casual model. Here, we look at the costs associated with actually making that leap through the lens of a regional Southern sandwich chain.

Chains

Papa John’s Fall Is Hurting Papa John’s Franchisees

6 years ago

Turns out, it's really hard to distance yourself from the company's racist founder when his name is blazed across every pizza box.

Chains

Papa John’s Adds a Poison Pill to Its Corporate Menu

6 years ago

Some founders cannot see beyond their own egos for what's best for the company they helped build. And for a founder who has insisted for years that he be the public face of the company — no matter how badly the marketing performed — the size of that ego could be an insurmountable challenge.

Chains

U.K. Casual-Dining Continues Crumble With Gaucho Collapse

6 years ago

Casual-dining chains often end up in the position of overpaying for real estate in order to be where the people are right now, as opposed to building up a clientele like a neighborhood joint would. They also have to deal with more complicated financial deals that make it difficult to weather shifts in consumer tastes.

Chains

Papa John’s-Wendy’s Merger Talks Derailed by Ex-Chairman’s Gaffe

6 years ago

Here's an interesting twist. Also, one has to wonder if any established, respected brand would consider doing business with Papa John's at the moment.

Chains

McDonald’s Fails to Win Approval of Labor Deal in Fair-Wage Fight

6 years ago

The speed with which the NLRB and McDonald's moved to seal this deal was criticized at the time and it's coming back to bit the chain.

Chains

JAB Is Targeting Italy’s Illy as Its Next Coffee Conquest

6 years ago

JAB's rapidly growing coffee empire is still in fragments, but Nestle's Starbucks-connected moves may be giving it a challenge it would prefer not to have.