Chains

Chains

Starbucks’ Misstep Leaves Room for McDonald’s to Step In

4 days ago

As Starbucks' CEO scrambles to do damage control, McDonald's could capitalize on the moment by promoting itself as a more welcoming meeting place.

Chains

Starbucks Will Close Stores for an Afternoon for Bias Training

5 days ago

Starbucks has certainly acted quickly to diffuse what could have become a major problem for the brand and its employees. Here's hoping it moves the needle in a positive direction.

Chains

Domino’s Will Now Deliver Without an Address

6 days ago

Domino's will clearly do whatever it takes to get customers their pizza no matter where they are, and a tech-fueled nationwide marketing campaign — just in time for warm weather — is good business.

Chains

Bertucci’s Pizza Is Planning to File for Bankruptcy

1 week ago

Outside of delivery, pizza-centric chains across the country have challenges both distinguishing themselves from other casual restaurants with broader menus and similarly priced independent favorites with better food.

Chains

Taco Bell Says Australian Success Is Going to Drive ‘Explosive Growth’

3 weeks ago

We are not going to hate on Taco Bell's global ambitions, but we will point out that it's a long way from being a novelty hit with beer and margaritas to the type of growth it was once used to in the U.S.

Food

Why Global Restaurant Chains Embrace (Some) Local Flavors

3 weeks ago

Menu development is a painstaking process. When U.S. chains develop menu items for overseas locations, they must be even more conscious of striking a balance between brand consistency and familiar local flavors.

Chains

Free Chips and Salsa Boost Chili’s Loyalty Program Sign-Ups

3 weeks ago

A good loyalty program makes a huge difference — ask Starbucks. But Chili's is learning that they don't have to be complicated — people just want free stuff.

Strategy

Fast Casual Ideas Are Still Driving Growth Across the Restaurant Industry

3 weeks ago

The most interesting thing about the projected industry growth over the next five years is the way that fast casual restaurants continue to influence the future of all businesses.

Chains

Sweetgreen’s Menu Choices Are a Matter of Tech as Well as Taste

3 weeks ago

Sweetgreen is a natural for digital, order-ahead behavior by consumers. But like it's contemporary Cava, it needs to step away from third-party system LevelUp in order to better own the user experience.

Chains

Top McDonald’s Franchisee Sees Sales Lift With Order Kiosks

4 weeks ago

The ability to customize orders via touchscreen has lead to a sales increase of up to 15 percent at stores in Brazil. That's seriously promising, especially in a tough market.

Chains

UK Restaurant Industry Has Cooled After Years of Expansion

1 month ago

The UK industry's growth happened too quickly, but it was still a hotbed of creativity at the mid-scale level, with ambitious chains investing in quality ingredients, innovative menus, and smart technology. We hope that doesn't come to an end.

Chains

Olive Garden Distances Itself From Limited-Time Promotions

1 month ago

Any limited-time offer risks being perceived as a gimmick, and it looks like Olive Garden wants to re-up its image as a high quality, dine-in destination.