Chains

Chains

McDonald’s Discount Menu and Store Remodels Are Working

6 years ago

People want a bargain, and they want to eat their bargain in a nice, clean restaurant space.

Tech

DoorDash Will Power Delivery at 1,500 Chipotle Locations

6 years ago

Chipotle promised more consumer options last week, and it's already delivering with a DoorDash partnership at 1,500 of its restaurants. Point of sale integration continues to be the most interesting part of these partnerships.

Chains

Starbucks Focuses on Afternoon Drinks to Boost Sales (Again)

6 years ago

As sales growth slows down, Starbucks is still trying to rework its sleepiest selling period: the afternoon.

Chains

Subway Plans 500 Additional U.S. Store Closings This Year

6 years ago

Subway is banking on international expansion, touch screen kiosks, and a new loyalty program to boost sales as the competition thickens.

Chains

What’s Chipotle’s Problem? The Brand Is Invisible

6 years ago

Chipotle's efforts at a turnaround are powered by the brains behind the chain that brought us the fourth meal and the naked egg taco. Who knows what happens next.

Chains

Starbucks Sheds Its Meeting Place Identity in Favor of Drive-Thrus

6 years ago

Unsurprisingly, a line of cars shuttled through a drive thru brings in a lot more sales than a couple of laptop-laden customers hanging out in the cafe.

Chains

Evening and Late-Night Delivery Boosts Popeyes’ Sales

6 years ago

Surprise quarterly gains are always good news — even better when they're fueled by new technology, allowing restaurants to discover new customers they may not have considered before. Popeyes is smart to expand its delivery testing.

Chains

Domino’s Taps Robots to Answer Its Phones

6 years ago

Just under half of delivery and takeout orders in the U.S. overall are placed on the phone, so voice recognition technology aims to catch a significant slice of the market. But... do those who take the time to call in an order want to talk to a robot?

Chains

Starbucks’ Misstep Leaves Room for McDonald’s to Step In

6 years ago

As Starbucks' CEO scrambles to do damage control, McDonald's could capitalize on the moment by promoting itself as a more welcoming meeting place.

Chains

Starbucks Will Close Stores for an Afternoon for Bias Training

6 years ago

Starbucks has certainly acted quickly to diffuse what could have become a major problem for the brand and its employees. Here's hoping it moves the needle in a positive direction.

Chains

Domino’s Will Now Deliver Without an Address

6 years ago

Domino's will clearly do whatever it takes to get customers their pizza no matter where they are, and a tech-fueled nationwide marketing campaign — just in time for warm weather — is good business.

Chains

Bertucci’s Pizza Is Planning to File for Bankruptcy

6 years ago

Outside of delivery, pizza-centric chains across the country have challenges both distinguishing themselves from other casual restaurants with broader menus and similarly priced independent favorites with better food.