Chains

Chains

Taco Bell Says Australian Success Is Going to Drive ‘Explosive Growth’

6 years ago

We are not going to hate on Taco Bell's global ambitions, but we will point out that it's a long way from being a novelty hit with beer and margaritas to the type of growth it was once used to in the U.S.

Food

Why Global Restaurant Chains Embrace (Some) Local Flavors

6 years ago

Menu development is a painstaking process. When U.S. chains develop menu items for overseas locations, they must be even more conscious of striking a balance between brand consistency and familiar local flavors.

Chains

Free Chips and Salsa Boost Chili’s Loyalty Program Sign-Ups

6 years ago

A good loyalty program makes a huge difference — ask Starbucks. But Chili's is learning that they don't have to be complicated — people just want free stuff.

Strategy

Fast Casual Ideas Are Still Driving Growth Across the Restaurant Industry

6 years ago

The most interesting thing about the projected industry growth over the next five years is the way that fast casual restaurants continue to influence the future of all businesses.

Chains

Sweetgreen’s Menu Choices Are a Matter of Tech as Well as Taste

6 years ago

Sweetgreen is a natural for digital, order-ahead behavior by consumers. But like it's contemporary Cava, it needs to step away from third-party system LevelUp in order to better own the user experience.

Chains

Top McDonald’s Franchisee Sees Sales Lift With Order Kiosks

6 years ago

The ability to customize orders via touchscreen has lead to a sales increase of up to 15 percent at stores in Brazil. That's seriously promising, especially in a tough market.

Chains

UK Restaurant Industry Has Cooled After Years of Expansion

6 years ago

The UK industry's growth happened too quickly, but it was still a hotbed of creativity at the mid-scale level, with ambitious chains investing in quality ingredients, innovative menus, and smart technology. We hope that doesn't come to an end.

Chains

Olive Garden Distances Itself From Limited-Time Promotions

6 years ago

Any limited-time offer risks being perceived as a gimmick, and it looks like Olive Garden wants to re-up its image as a high quality, dine-in destination.

Chains

For U.S. Restaurants, Expansion Abroad Means Adapt and Adjust

6 years ago

Expanding abroad is a big step for any restaurant, but they have to to tweak details from portion sizes to design in order to satisfy local customers.

Chains

Chipotle CEO Names Taco Bell Veteran to CMO Role

6 years ago

The position has only been officially vacant for six days, so this was likely Niccol's plan. Still, the task at hand is a large one for even the most seasoned industry veteran.

Chains

McDonald’s Wants to Settle a Labor Case Before It Has Broader Implications

6 years ago

You know who understands how franchises work? Big businesses. You know who doesn't? The average consumer, who probably assumes an employee at McDonald's is an employee of McDonald's.

Chains

Trump Labor Officials Scramble to Keep McDonald’s Workers From Setting a Precedent

6 years ago

Big brands like McDonald's need to be held more accountable for the things franchisees do in their name.