Chains

Chains

TGI Friday’s Dodges a Class-Action Bullet in Battle Over Drink Prices on Menus

2 months ago

We dislike this practice of surge pricing at casual eateries almost as much as we despise frivolous lawsuits. Let consumers vote with their dollars, which they're clearly doing at TGI Fridays and its peers these days.

Chains

Shake Shack to Add Touch Screens and Cashless Payments at Newest NYC Location

2 months ago

Long lines are part of the Shake Shack experience, but don't exactly project hospitality. Ironically, touch screens may be the solution to a frustrating problem.

Chains

Fast Food Restaurants Slow Down Hiring After Years of Growth

2 months ago

Humans are better than tablets, which is why smart restaurants will see digital tools as a way to increase growth rather than simply cut other costs.

Chains

We’re Probably Over-Restauranted, Says Dunkin’ Brands CEO

2 months ago

It's getting harder to stand out in a crowded market as restaurants rush to compete and expand.

Chains

Unsurprising Study Shows Legal Cannabis Is Good for the Fast Food Business

3 months ago

Taco Bell's "fourth meal" marketing campaign has danced around this idea for years, so it'll be interesting to see if fast food advertising takes even greater advantage of changing policy.

Chains

McDonald’s Dropped Its Olympic Sponsorship Before Things Got Really Expensive

3 months ago

McDonald's was smart. The changing nature of how we watch television and big events means that we need to change how we think about advertising.

Chains

Shake Shack Feels the Pressure of Expanding in the Fast-Casual Market

3 months ago

Shake Shack's upscale take on fast food burgers gives it lots of fans in New York and other higher-end markets, but as it expands, it's struggling to compete in a crowded fast-casual space.

Chains

Ignore the Queso Haters Chipotle CMO Tells Employees

3 months ago

How much better are things at Chipotle this month that the discussion has turned away from e-coli and towards whether or not their new cheese dip is artificial enough to appeal to diners' tastes.

Chains

Panera CEO’s Challenge to Fast Food Rivals: Eat Your Own Food

3 months ago

Nothing like a little trash talk in the name of healthier children. On a personal note we'd also like to see Panera drop artificial sweeteners from its salad dressings. We're already eating salad, a bit of real sugar isn't a big sin.

Independents

Does Corporate Investment Kill Indie Food Brands?

3 months ago

We're pulling for Blue Bottle to maintain its indie cred even though it now has serious corporate backing.

Chains

McDonald’s Is Being Outperformed by Its Largest Franchisee

3 months ago

Brazil's recovery, slow as it is, will be good news for multinationals throughout the region, especially food chains that invested the last time it looked so promising.

Chains

Denny’s Is Just Fine With the Way Its New Sausage Mascot Looks

3 months ago

It's more disturbing that to truly enjoy Denny's Grand Slam mascots you must symbolically murder them with every order. That's the trouble with anthropomorphizing menu items.