Tag: delivery

Tech

DoorDash Will Power Delivery at 1,500 Chipotle Locations

2 years ago

Chipotle promised more consumer options last week, and it's already delivering with a DoorDash partnership at 1,500 of its restaurants. Point of sale integration continues to be the most interesting part of these partnerships.

Chains

Evening and Late-Night Delivery Boosts Popeyes’ Sales

2 years ago

Surprise quarterly gains are always good news — even better when they're fueled by new technology, allowing restaurants to discover new customers they may not have considered before. Popeyes is smart to expand its delivery testing.

Chains

Domino’s Taps Robots to Answer Its Phones

2 years ago

Just under half of delivery and takeout orders in the U.S. overall are placed on the phone, so voice recognition technology aims to catch a significant slice of the market. But... do those who take the time to call in an order want to talk to a robot?

Chains

Domino’s Will Now Deliver Without an Address

2 years ago

Domino's will clearly do whatever it takes to get customers their pizza no matter where they are, and a tech-fueled nationwide marketing campaign — just in time for warm weather — is good business.

Tech

Postmates Talked DoorDash Merger, Grubhub Acquisition

2 years ago

Interest in and use of delivery services has never been higher. Merger, acquisition, or not, Postmates still has a chance to capture a larger slice of the delivery pie. But now's the time to act.

Tech

Breakfast Delivery, Coming Right Up

2 years ago

Consumers are comfortable with food delivery, and they're getting more comfortable with ordering digitally. Breakfast is a huge opportunity for all delivery services — and restaurants — to capture more attention and spending.

Operations

China’s Largest Restaurant Discovery Service In $3 Billion Bid for Bike-Share Startup

2 years ago

Meitun has mastered both local discovery and food delivery in a way that has few rivals anywhere in the world. We're not sure what a bike share brings the brand, but we know its rivals and contemporaries are watching closely.

Operations

The Current State of Restaurant Delivery Competition

2 years ago

As third-party delivery services claim the both headlines and diners' dollars, they're working to make themselves indispensable to restaurant operators. But operators, especially large companies, know they have leverage when it comes to working with a large organization.

Tech

Thailand Is the Next Battleground for Restaurant Delivery Apps

2 years ago

In Thailand, as elsewhere, it's a battle for market share that depends on more consumers to change their dining habits since profits are so elusive.

Tech

Delivery Services’ Rural Expansion Plans Could Hurt Bottom Lines

2 years ago

The next great competition in delivery is scale of coverage, but as these services angle for more delivery areas, they could take a hit on operational costs.

Tech

DoorDash Joins Unicorn Club With Softbank-Led Half-Billion Dollar Series D

2 years ago

Grubhub may be the industry stalwart, but Uber Eats and DoorDash are close on its heels, growing exponentially and doubling down on technology, which could prove to be the major differentiator in the delivery market.

Operations

Court Rules Grubhub Drivers Are Not Employees

2 years ago

This is a win for Grubhub, but the case is peculiar enough that there will likely be wider challenges to gig economy labor relationships in the near future.