6 years ago
The next big competition in online delivery might be for exclusivity with large, national chains.
Uber's new leadership is thinking strategically to better expand, and partnerning and acquiring is the smarter way to go in Russia.
Uber Eats is two years old and growing fast with its eye on worldwide expansion. The new Uber Eats app, just released, is designed with a global audience in mind.
The best food delivery app is the one that gets you the food you want exactly when you want it — especially when you want it now. With over 80,000 restaurants on its platform, UberEats has done well to inject personalized suggestions into its ordering and delivery experience.
Virtual restaurants will take off thanks to data and logistics help from delivery services. But this popularity will usher in a new battleground: exclusivity on any given channel in exchange for help.
7 years ago
This move is part of the larger trend of restaurant software companies streamlining and consolidating product offerings. With fewer systems, there's less room for error. Expect much more news like this.
Hungry people will be loyal to the delivery app that gets them their food fastest, period. UberEats touts algorithms, analytics, and a little bit of the human touch in its work with restaurants.
There's a feeling here that restaurants are trying just anything in hopes of hitting on the right consumer habits. That's not terrible as long as the chains acknowledge that they'll need to continue experimenting for quite some time.
The story doesn't end when a piece is published. Instead, it's become the beginning of the story as chefs, restaurateurs, and others offer immediate opinions on food features.
You can't judge the success of a delivery app by simply counting the number of users who open the app.
