Operations

Operations

Amazon Partners with Olo for Delivery

7 years ago

This move is part of the larger trend of restaurant software companies streamlining and consolidating product offerings. With fewer systems, there's less room for error. Expect much more news like this.

People

Danny Meyer on Instagram, Postmates and Why Everyone Just Wants a Nice Meal

7 years ago

Restaurateur Danny Meyer's take on the past, present, and future of the restaurant industry begins with genuine, traditional, face-to-face hospitality.

Tech

Shake Shack and Buca di Beppo May Be Key to Amazon’s New Delivery Push

7 years ago

Amazon will likely put the fear of God into other delivery services. But at some point everyone will have to deal with the fact that there's only so much profit that can be squeezed from bringing a lukewarm burger or bowl of pasta to your door.

Operations

Uber Is Crushing the Funding Dreams of U.K. Food Rival Deliveroo

7 years ago

We're not sure food delivery is in Uber's long-term interests as it faces so many battles on so many fronts. So while loosing out on a few hundred million in funding is no fun, so is being saddled with a massive valuation that you will never ever live up to no matter how many lamb curries you deliver.

Operations

Dubai’s Restaurants Are Learning to Love American Craft Beer

7 years ago

If Dubai is trying to tell a story about its restaurants and bars being world class, it certainly needs more than beer that appeals to the mass market.

Operations

California’s Ban on Foie Gras Is Back Following Federal Court Ruling

7 years ago

When PETA celebrates a ruling on food it's rarely good news for anyone who likes, well, food.

Chains

Grubhub Is Not a Delivery Company, According to COO

7 years ago

Service-driven companies, like Grubhub, keep masquerading as technology or discovery platforms because current employment regulations haven't kept up with the rise of the gig economy. This helps no one.

Chains

How Food Psychology Affects Restaurants Large and Small

7 years ago

Restaurant menus aren't random, they're carefully crafted and chosen with more in mind than taste alone — especially when it comes to chains.

Operations

How Data Enhances Good Hospitality

7 years ago

Balancing all the data a restaurant can collect about its customers with the need for the human touch is the perennial challenge for restaurateurs. Knowledgable is good. Creepy is bad.

Operations

Just Eat’s Takeout Deal Tests U.K. Merger Regulator’s Tech Savvy

7 years ago

Food and restaurants are highly regulated industries, but the internet and the services it has spawned aren't always the same. As companies grow and become established power players, governments are rushing to catch up.

Operations

Americans Love Affair With Restaurant Wings Is Great News for Chicken Processors

7 years ago

Little wings as big business will create problems as the hunger surpasses the supply.

People

Once Novel Offal Is at Home on Menus Everywhere

7 years ago

Offal, or organ meat, is trendy. It's also delicious and a responsible way for a restaurant to use the whole animal — both of which we're happy to get behind.