Operations

Operations

Inside One Initiative to Improve Kitchen Workers’ Health and Well-Being

18 hours ago

Wellness is a newsy and topical subject, but it's also a worthy investment. In the restaurant industry, consider the money saved by avoiding a high turnover caused by an abusive environment.

Operations

Delivery Will Hit Restaurants Like Amazon Hit Retail

2 days ago

Smart restaurants will figure out the best way to price food for delivery, find the right partner (or handle it themselves), make a conscious decision to focus on the in-restaurant experience. Whatever they choose, they can't sit around and wait.

Operations

What Kind of Work Can a Tipped Worker Work?

2 days ago

If the tip credit didn't exist, we wouldn't be having this conversation.

Operations

When’s the Right Time to Call in a Restaurant Consultant?

4 days ago

Admitting you need outside help is never easy for a chef or restaurateur, especially within the first year of business. But with the right advice and guidance from a trusted source, the payoffs were huge for one small Los Angeles restaurant.

Independents

Building a Big Business With a Small Bar

7 days ago

Bars are starting to look a whole lot like each other, but in an economic climate where the small guy often takes the fall, tiny bars armed with focus and imagination have an unusual opportunity to attract attention and thrive.

Operations

Pizza Hut Leverages the Power of Sports and Beer Delivery

1 week ago

Pizza delivery, beer, and televised sports go hand-in-hand. It's almost as if a pizza chain that distanced itself from major sports events would falter. Oh, wait...

Operations

Seat Me, Please? Why Restaurants Won’t Seat You Without a Complete Party

1 week ago

Restaurants: I promise I will order lots of food and drinks if you just let me sit down at my table even if the rest of my party isn't here. Also, I will come back and eat again.

Operations

Starbucks Will Drop Plastic Straws by 2020

2 weeks ago

There's a huge opportunity right now to manufacture a smarter solution to drinking on the go.

Operations

What the Tip Credit Really Means to a Restaurant’s Operational Budget

2 weeks ago

Multiple states are debating whether to eliminate the tipped minimum wage this year. The issue is confusing and contentious, and there are good arguments being made on both sides. Here, we look at how much money the tip credit is worth in New York, and why restaurateurs are so afraid to lose it.

People

Better Pay for Restaurant Workers Means Higher Menu Prices for Diners

2 weeks ago

As much as consumers and restaurant operators don't want to see higher prices, they do need to rise. In the end, this will benefit everyone.

Operations

Plastic Utensils Ban Takes Effect in Seattle

2 weeks ago

Like the trajectory of the plastic straw, expect more of these plastic utensil bans to come.

Operations

Ex-Deliveroo Exec Tests Branded Ghost Kitchens in Paris

3 weeks ago

We're not going to say that if it doesn't work in New York, it won't work elsewhere. So we'll just suggest that this Paris operation work hard not to underestimate labor or logistics and think seriously about pricing as well.