Operations

Operations

After Flirting With Cashless Payments, Sweetgreen Will Accept Paper Money Again

4 weeks ago

By hoping to embrace a cashless future, Sweetgreen may have been alienating some customers — and thanks to new legislation, potentially breaking the law.

Sponsored

Webinar: How Mobile Can Help Restaurants Improve Their Efficiency Game

4 weeks ago

The shift to mobile among diners is transforming how restaurants run their businesses behind the scenes, with more owners and managers embracing mobile technology to streamline operations, improve the customer experience, and support marketing. How can restaurants realize the benefits? Learn more by registering for our upcoming webinar on May 23 from 1 – 2 p.m. EDT.

Operations

Innovative Restaurateurs: Zingerman’s Helps Businesses Make Money and Keep Staff

1 month ago

As restaurants are scrambling to banish abusive cultures, Zingerman’s training arm is marking its 25th year of teaching ideas like open-book management, leadership philosophy, and continuous improvement.

Operations

As Technology Expands, So Does the Definition of ‘Restaurant’

1 month ago

Digital technology has caused such an evolution in the restaurant industry that even official channels like the National Restaurant Association are modifying how they look at the industry.

Operations

A Costly Investment in Staff Training Technology Pays Off

1 month ago

For the Dead Rabbit's owners, this investment was worth every penny.

Operations

Job Growth in U.S. Restaurants and Bars Jumps in March

2 months ago

After a sudden, surprising slowdown in February, it's good to see the numbers rebound this month.

Operations

Digital Transactions Rule … Outside the U.S.

2 months ago

Generally, a higher adoption of digital payments lends itself to more consumer spending.

Operations

EU Bans Single-Use Plastics in Restaurants

2 months ago

Bans like these truly feel like they're for the greater good, even if the change can be painful for businesses.

Chains

Craft Coffee Roasters Force Big Coffee’s Hand

2 months ago

As smaller operations catch on and consumers become more educated about coffee, big brands will be forced to adapt and innovate. But in this competition, it could all come down to price for the consumer.

Tech

Uber’s Latest Food Delivery Initiative Takes on Its Founder’s New Business

2 months ago

This is less a story about competition and more a look at an emerging new business model facilitated by evolving technology.

Operations

Job Growth in U.S. Restaurants and Bars Slowed Significantly in February

2 months ago

Well, this is a surprise. The industry only added 1,600 jobs in February, compared to 36,600 jobs added just one month prior.

Chains

Danny Trejo Proves Celebrity Restaurants Can Work

3 months ago

It was never Danny Trejo’s goal to open a chain of Mexican restaurants, but when the opportunity presented itself, he jumped at the chance. Now with only two other partners, he has a string of Trejo’s Tacos, Cantinas and Coffee & Donuts shops around Los Angeles, with more cities targeted for 2019.