Operations

Chains

Craft Coffee Roasters Force Big Coffee’s Hand

2 weeks ago

As smaller operations catch on and consumers become more educated about coffee, big brands will be forced to adapt and innovate. But in this competition, it could all come down to price for the consumer.

Tech

Uber’s Latest Food Delivery Initiative Takes on Its Founder’s New Business

2 weeks ago

This is less a story about competition and more a look at an emerging new business model facilitated by evolving technology.

Operations

Job Growth in U.S. Restaurants and Bars Slowed Significantly in February

2 weeks ago

Well, this is a surprise. The industry only added 1,600 jobs in February, compared to 36,600 jobs added just one month prior.

Chains

Danny Trejo Proves Celebrity Restaurants Can Work

3 weeks ago

It was never Danny Trejo’s goal to open a chain of Mexican restaurants, but when the opportunity presented itself, he jumped at the chance. Now with only two other partners, he has a string of Trejo’s Tacos, Cantinas and Coffee & Donuts shops around Los Angeles, with more cities targeted for 2019.

Tech

Smaller Restaurants Grapple With the Burden of Delivery Service Fees

4 weeks ago

Independents and mid-sized chains are very reliant on delivery companies, as they are too small to launch delivery channels of their own, and a failure to offer the channel would result in large amounts of missed revenue and new customers.

Tech

Uber Eats Looking to Offload India Delivery Business

4 weeks ago

This isn't the only international market that Uber Eats is giving up on, and it's no coincidence that the retreat comes as Uber prepares to go public later this year.

Operations

Restaurant Chains Push Back Against New York’s Proposed Cashless Ban

1 month ago

The restaurant operators are urging local government to consider the operational efficiencies that going cashless provides, while local government urges operators to consider the larger implications of closing off their restaurants to customers who don't have easy access to bank accounts. At least at this point, it doesn't exactly sound like either side is listening to the other.

Operations

U.S. Restaurants and Bars Added More Jobs Than Most Other Industries in January

2 months ago

Nearly one in ten working Americans held a job in the restaurant industry in January. In the race to hire and retain skilled staff members, restaurants need to be investing in every aspect of employee welfare to consistently attract team members who want to stick around.

Operations

Dig Inn Launches In-House Delivery System

2 months ago

For the restaurateurs who can afford the upfront development costs, investing in a proprietary delivery system offers way better profit margins — and, often, a better customer experience — than third-party delivery services.

Operations

Restaurant Megatrends 2019: Blockchain Brings Transparency to Sourcing… If Restaurants Care

2 months ago

Blockchain has the potential to massively aid in identifying issues along a supply chain, but its real world applications are still being tested and validated, and large scale impacts still stand to be seen.

Operations

Restaurant Megatrends 2019: Lines Between Meal Times Have Been Erased

2 months ago

Instead of narrowly segmenting service into dayparts, restaurants are thinking more fluidly, to all-day menus and creative late-night service.

Operations

Restaurant Megatrends 2019: Restaurants Finally Create Healthier Work Cultures

2 months ago

After a rough 2018, the restaurant industry has made some progress toward better employee treatment across the board.