McDonald’s Spent $50 Million on TV Advertising in April

Papa John’s Claims It’s Still on Track Despite More Losses

Google Wants to Tell You What to Eat

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Food

China’s Fastest Growing Hotpot Chain Just Minted Two Billionaires

5 years ago

We've regularly argued for the power of the "experience" in restaurants. We still don't think that is the same thing as "cooking your own meal," but it is hard to argue with the market's response. We will still argue it's not sustainable long term.

Chains

Tim Hortons Launches Loyalty Program in the U.S.

5 years ago

At this point, if you're a national restaurant chain without a strong digital loyalty program in the works, you're behind the game.

Marketing

Ahead of IPO, Postmates Ups Marketing Efforts in Key Urban Markets

5 years ago

Postmates has always done well in densely-populated, urban markets — just look at its logo. This new campaign, focused on delivery as a way of life in cities, is a smart way to capture diners' attention immediately.

Chains

Delivery Strategy Doesn’t Matter When Guests Come for the Fun, Not the Food

5 years ago

As more and more chains beef up their delivery sales, Dave & Buster's and similar "eatertainment" concepts are instead relying on their ability to get customers off the couch and into their stores.

Strategy

What It Takes to Run an Entirely Organic Burger Chain

5 years ago

The food sourcing headaches are plentiful, but the ability to raise prices because of the organic label is worth it.

Chains

Why Expansion to Fast Casual Works for Established Restaurant Brands

5 years ago

Fast casual concepts represent a large opportunity for restaurant groups that may be feeling a bit of pressure to keep sales momentum going after turning fortunes around.

Chains

Subway Shutters More Stores as Diners Pass on Footlongs

5 years ago

Subway was once considered a healthier option than traditional fast food. But then diners began to realize its sandwiches are packed with calories and carbs.

Chains

Points-Based Loyalty Is What Diners Want

5 years ago

No need to reinvent the wheel here. Simple, straightforward, points-based loyalty programs are what customers are demanding.

Chains

Starbucks Revamps Its Rewards to Keep Customers Coming Back

5 years ago

We think this is a good move for Starbucks. The company is looking to attract more customers to add to its loyal clientele. This can only be good news for its fast-moving beverage rollout.

Chains

Papa John’s Is Expanding Its DoorDash Partnership

5 years ago

It's telling when even the pizza chains — the one sector of the industry that had a leg up on delivery long before the third-party services arrived on the scene — are turning towards Grubhub, Postmates, and DoorDash to help out with off-premise sales and logistics.

Tech

Chain Restaurants’ Apps Drive Digital Orders Despite Third-Party Challengers

5 years ago

Independent restaurants might rely more heavily on third-party apps to drive digital orders, but quick-service restaurant chains are doing just fine hooking in customers through their own branded mobile apps.

Chains

Why Papa John’s Could Become the Next Olive Garden

5 years ago

The Starboard-backed pizza chain is in need of stark changes just like Olive Garden was in 2014. But in Papa John's case, all problems lead back to founder John Schnatter.

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