Chains

Chains

Welcome to Chipotle Queso Version 2.0

6 years ago

The fact that people care so much about this one menu item is good news for Chipotle. Now they just need to get it right.

Chains

GM Wants Drivers to Order Coffee and Pancakes From Their Dashboards

6 years ago

We're in the early days of preordering at restaurants and neither consumers nor businesses have figured out the right customs and practices so that guests don't feel like there are two rival classes. We need some hospitality pros to help us figure this out.

Chains

Taco Bell Wants You to Know It Has Really Cheap Food Too

6 years ago

We know the value push has a lot to do with the state of the U.S. economy and the vast mass of people who don't make what they deserve. But at the end of the day, a race to the bottom of the $1 barrel is never a great one for any brand to be engaged in.

Chains

McDonald’s Is Starting a New Fast Food Price War With Its Revamped Dollar Menu

6 years ago

In a race to the bottom the winner's prize is just that, the bottom. If they need any insight into this, just have them call the airlines.

Chains

Secret Ingredient: Buffalo Wild Wings’ Faster, Smaller and Cheaper Brand

6 years ago

Amid its year of change, Buffalo Wild Wings has maintained strong branding built on wings, sauce, and sports. Concepts may evolve, but this brand's ethos runs deep.

Chains

Qdoba’s Performance Isn’t Encouraging for Potential Buyers

6 years ago

Qdoba failed to take advantage of Chipotle's missteps over the last 18 months, a huge lost opportunity that's just passed it by.

People

Why Chipotle’s New CEO Shouldn’t Be Like Chipotle’s Old CEO

6 years ago

Chipotle has proved its mission-focused brand can pull in diners. It just hasn't demonstrated the leadership necessary to grow the brand beyond its current size.

Chains

Investors Bet That Shake Shack’s Long Lines and Dedicated Customers Are a Bad Thing

6 years ago

As long as Shake Shack stays focused on a differentiated product it will remain just fine with consumers, no matter what the short sellers think.

Chains

Chipotle Founder Will Leave CEO Role After Failing to Reverse Slump

6 years ago

A smart move by Ells who can walk away from his company knowing he started the fast casual wave that has reshaped the restaurant industry.

Chains

How Quiznos Uses Mobile Tech to Capture Consumer Feedback

6 years ago

Personalization starts where the consumer is at; in this case sitting at a table eating a sub.

Chains

Domino’s and the Downside of Digital Oversharing

6 years ago

How much transparency is really necessary when it comes to ordering restaurant delivery? Not enough warrant fake staff preparing meals, we think. Just give us an accurate time when the pizza (or whatever) will arrive.

Chains

Arby’s Owner to Buy Buffalo Wild Wings for $2.4 Billion

6 years ago

Sure we're over-restauranted among the chains, but Roark clearly sees an opportunity when well-liked chains see a significant market dip.