Tech

Tech

Social Dining Service VizEat Scoops Up Rival EatWith

7 years ago

VizEat's business has gotten stronger with this acquisition. But it still faces an uphill slog to expand its total addressable market beyond travelers to include locals looking for activities, especially in Asia.

Independents

The Fascinating Story of a Sushi-Making Robot

7 years ago

This is a cool case of cause and effect. To save the rice industry, one man literally revolutionized sushi.

Independents

Fast Thoughts About the ThinkFoodLab R&D Space

7 years ago

What restaurant group would love to have its own real-world lab for testing out new ideas. The key for the Lab will be to find the perfect balance between flexible space and providing a product that people in the neighborhood can depend upon.

Operations

How Data Enhances Good Hospitality

7 years ago

Balancing all the data a restaurant can collect about its customers with the need for the human touch is the perennial challenge for restaurateurs. Knowledgable is good. Creepy is bad.

Operations

Just Eat’s Takeout Deal Tests U.K. Merger Regulator’s Tech Savvy

7 years ago

Food and restaurants are highly regulated industries, but the internet and the services it has spawned aren't always the same. As companies grow and become established power players, governments are rushing to catch up.

Tech

How Uber Eats Works with Restaurants

7 years ago

Hungry people will be loyal to the delivery app that gets them their food fastest, period. UberEats touts algorithms, analytics, and a little bit of the human touch in its work with restaurants.

Tech

Restaurant Chains Are in a Digital Arms Race and Facebook, Amazon and Apps Are Weapons

7 years ago

There's a feeling here that restaurants are trying just anything in hopes of hitting on the right consumer habits. That's not terrible as long as the chains acknowledge that they'll need to continue experimenting for quite some time.

Strategy

Eat24 Sale Could Signify Yelp’s Focus on the In-Restaurant Experience

7 years ago

With several other restaurant-facing product offerings, Eat24 was the one that didn't fit into the Yelp puzzle. By ceding delivery to former rival, Grubhub, Yelp is free to focus on the other parts of its business that certainly benefit from its robust consumer network.

Strategy

Grubhub to Buy Eat24 from Yelp

7 years ago

This news signifies a few large players are starting to take over the game.

Marketing

The Not-So-Quiet Power of a Good Restaurant Website

7 years ago

It's easy to overlook the importance of a well-designed and useful website in an age of social media hype, but a restaurant's website is the one true place the business has total control of the message.

Chains

Pizza Hut Bets More Drivers and Better Algorithms Will Help Business

7 years ago

This strategy is in direct opposition to the one we've seen from other fast-food chains who work alongside existing delivery services. Delivery is Pizza Hut's bread-and-butter, though, so make sense for them to work to control the entire process.

Tech

Visa Offers Restaurants $10K to Go Cashless

7 years ago

Going cashless can reduce the burden on restaurants and their employees — it certainly saves time. But now that credit card companies are lobbying for the change it feels less about consumer convenience and more about capitalism.