Author: Kristen Hawley

Tech

Reserve Is Expedia’s Exclusive Reservations Partner in the U.S.

6 years ago

News out of Reserve has been relatively quiet since the hiring of the company's new COO last fall. But they're now doubling down on efforts to reach diners across many platforms, and this deal is no exception.

Marketing

Punchh Gets $20 Million Investment to Boost Its Loyalty Efforts

6 years ago

Tech-based tools that help restaurants find and attract new customers are getting more sophisticated, helping businesses target increasingly segmented groups of people for maximum impact.

Tech

Postmates Talked DoorDash Merger, Grubhub Acquisition

6 years ago

Interest in and use of delivery services has never been higher. Merger, acquisition, or not, Postmates still has a chance to capture a larger slice of the delivery pie. But now's the time to act.

Strategy

Fast Casual Ideas Are Still Driving Growth Across the Restaurant Industry

6 years ago

The most interesting thing about the projected industry growth over the next five years is the way that fast casual restaurants continue to influence the future of all businesses.

Chains

Top McDonald’s Franchisee Sees Sales Lift With Order Kiosks

6 years ago

The ability to customize orders via touchscreen has lead to a sales increase of up to 15 percent at stores in Brazil. That's seriously promising, especially in a tough market.

Independents

These Are the 50 Best Restaurants in Asia, According to 50 Best

6 years ago

Like Michelin, 50 Best has glaring blind spots that ironically shine a spotlight on the limitations of lists like this.

Tech

Resy and Upserve Partner to Offer Restaurants Actionable Data

6 years ago

Restaurant technology is only as good as it is useful, and hospitality-focused technology doesn't work well in silos. Expect more of these partnerships to come, across the board.

Design

Restaurants Tap Hollywood Set Designers to Create Standout Interiors

6 years ago

Restaurant design in the Instagram age is so high-stakes, it's tapped into the power of Hollywood set designers. Wow.

Chains

For U.S. Restaurants, Expansion Abroad Means Adapt and Adjust

6 years ago

Expanding abroad is a big step for any restaurant, but they have to to tweak details from portion sizes to design in order to satisfy local customers.

Operations

The Current State of Restaurant Delivery Competition

6 years ago

As third-party delivery services claim the both headlines and diners' dollars, they're working to make themselves indispensable to restaurant operators. But operators, especially large companies, know they have leverage when it comes to working with a large organization.

Independents

At NYC’s Cote, Owner Simon Kim Blurs Fine Dining Lines

6 years ago

Cote marries a Korean barbecue joint with an American steakhouse. Owner Simon Kim says it's not fine dining, but we find it squarely in the growing category of blurred boundaries of the once-traditional fine dining experience.

Food

Secret High-End Ingredients Add Taste, for a Price

6 years ago

Luxe dishes equal more than truffles and caviar these days. While these ingredients might fatten the bill, they also add standout flavor to some highly regarded menus.