Author: Kristen Hawley

Tech

Google Wants to Tell You What to Eat

1 month ago

Google's Maps product was well on its way to becoming indispensable to the restaurant industry, but new announcements signal Google's continued interest in the space across a wide variety of products.

People

Innovative Restaurateurs: Rick Bayless Is Still Stretching His Wings

1 month ago

After 32 years on the restaurant scene, you couldn’t blame Rick Bayless for kicking back. Instead, he’s rolling up his sleeves, minding each of his businesses — from airport locations to Chicago flagships — with care.

People

Interview: Alain Ducasse on Running a Successful Restaurant Empire

1 month ago

Alain Ducasse is a living legend with 20 Michelin stars and 30 restaurants bearing his name. Though he is famous for running France’s gilded dining rooms in its most expensive venues, the chef has recently expanded his business at a breakneck pace by focusing on multicultural cuisine and more affordable restaurant concepts.

Tech

DoorDash Partners With Wyndham Rewards at 3,700 U.S. Hotels

2 months ago

Travelers, whether for work or leisure, want to dine at local restaurants. If they can't venture out, easy restaurant delivery is the next best option.

Tech

DoorDash Plans Significant Canadian Expansion in 2019

2 months ago

The international market provides ample opportunity for expansion as U.S.-based companies continue to attempt to keep up their pace of rapid growth.

Tech

Grubhub CEO to Rivals: You Can’t Win

2 months ago

Egregious, repulsive, dumb: These are just a few of the words CEO Matt Maloney used to describe his competition’s practices, even as he argued that Grubhub is significantly better positioned to succeed long term.

Tech

Need Kitchen Workers? There’s an App for That

2 months ago

A "gig" marketplace for restaurant work is a great way for businesses to fill gaps in their schedules, especially at the last minute.

Tech

Grubhub Starts to Leverage Last Year’s LevelUp Acquisition

2 months ago

As newer third-party delivery companies mature into viable businesses, each will need to differentiate itself in the marketplace. Grubhub's $390 million acquisition of LevelUp offers restaurants a comprehensive way to manage its consumer-facing business and capitalize on opportunity.

Tech

Yelp Asks Reviewers to Weigh In on Single-Use Plastics

2 months ago

When you're trying to get a grip on sustainability practices and plastics use, asking users to report what restaurants are doing is a solid strategy.

Operations

Innovative Restaurateurs: Zingerman’s Helps Businesses Make Money and Keep Staff

2 months ago

As restaurants are scrambling to banish abusive cultures, Zingerman’s training arm is marking its 25th year of teaching ideas like open-book management, leadership philosophy, and continuous improvement.

Tech

Google Maps Could Be the Do-It-All Restaurant App of the Future

2 months ago

Google Maps has become a daily must-use for plenty of people. As its parent company looks further into the restaurant business, Maps could become an indispensable superapp for the future of restaurants.

Tech

7 Things Uber’s IPO Filing Reveals About Uber Eats

2 months ago

Thanks to its parent company's IPO filing, we're finally learning more — officially — about the food delivery giant and how it expects to grow.