McDonald’s Spent $50 Million on TV Advertising in April

Papa John’s Claims It’s Still on Track Despite More Losses

Google Wants to Tell You What to Eat

Tech

Tech

Data Shows a Dramatic Spike in Online Reviews This Year

6 years ago

Online reviews are more important to restaurants now than ever. The trick for operators is figuring out how to handle those reviews with the same hospitality as a person-to-person interaction.

Tech

Yelp Adds Popular Dishes Feature to Help You Make Up Your Mind

6 years ago

This small new feature speaks volumes about the way we choose which restaurants to dine at and which dishes to order.

Tech

Gaming Restaurant Mobile Apps to Protect Privacy

6 years ago

While we like to think that people are becoming more cautious about their privacy, the convenience trade off is just too compelling for many consumers.

Tech

Food Delivery Services Can’t Find Enough Drivers to Meet Demand

6 years ago

Drivers are a key metric of growth for third-party delivery services, so this is a huge problem for Grubhub and its competition in the space. Consolidation could be in the future for the services that can't figure out how to handle issues like driver hiring and retention while relentlessly chasing scale.

Marketing

Nice Viral Restaurant Hit, Now Where’s the Money?

6 years ago

Instagram-powered visual marketing seems to be a necessary tool for food businesses. However, the lack of exact metrics and instruments to gauge its ROI makes it a trickier undertaking than it looks on camera.

Tech

Uber Eats Boss: All We Think About Is the Customer

6 years ago

Using data to drive personalized customer interactions means everything in Uber Eats' approach to growth. If the delivery service has its way, it'll be able to predict what you want to eat before you can even finish asking the question.

Tech

Chinese Restaurant Review and Delivery Platform Meituan Plans $6 Billion IPO

6 years ago

Meituan offers a lot more to consumers than what Yelp or Grubhub can do at this point, but you can bet that U.S. competitors in this space are watching that valuation closely.

Tech

Announcing: First Round of Speakers for Skift Restaurants Forum

6 years ago

We have an excellent line-up of speakers to share with you today. The only thing that could make this event better is if you join us.

Tech

OpenTable Reorganizes Its Marketing, Product and People Teams

6 years ago

If OpenTable's corporate leadership wants to position it as a force in the restaurant world, dropping key marketing, product, and communications executives is a step in the wrong direction.

Tech

Uber CEO on Doing $6 Billion in Restaurant Delivery Business

6 years ago

Uber only sees a fraction of the $6 billion that runs through its apps, but it's a significant sign of the activity it facilitates (and takes a cut of, too).

Tech

Tock Releases a Dedicated App for Booking Reservations

6 years ago

Tock started as a ticketing platform aimed to change the way restaurants offer reservations. A new consumer-facing app puts the company squarely alongside its reservations competitors.

Marketing

Yelp’s New Antitrust Drive Targets Google Employees

6 years ago

Yelp's efforts to see tighter regulation of Google's business practices could have more success this time around than several years ago, when the U.S. Federal Trade Commission dropped the ball. European Union regulators have really cast the previous U.S. effort in a shameful light, and the Trump team may be more sympathetic than the Obama administration.

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