Tech

Operations

Deliveroo and Uber Eats Are Sharing London Restaurants’ Low Food Safety Scores

6 years ago

Restaurants may hate it, but it's a consumer-first approach that can build loyalty in a world where there's often little difference between the giant delivery apps.

Tech

Local Companies Still Deliver Amid Growing National Competition

6 years ago

Instead of bowing out under pressure from national competition, local food delivery services in smaller markets across the U.S. are seeing sales lifts and renewed restaurant partnerships as Grubhub and Uber Eats show up on their scene.

Tech

Grubhub’s Aggressive Growth Fueled by Chain Partnerships

6 years ago

Like everyone in the delivery space, Grubhub has extremely aggressive expansion plans and is looking to shore up as many restaurant chain partnerships as possible. In the race to grab market share, it's positioning itself as the one to beat.

Tech

OpenTable Redesigns Its Mobile App for the Hangry

6 years ago

Subtle changes — like changing the default reservation time — have big impact in OpenTable's latest mobile app redesign.

Tech

DoorDash Will Power Delivery at 1,500 Chipotle Locations

6 years ago

Chipotle promised more consumer options last week, and it's already delivering with a DoorDash partnership at 1,500 of its restaurants. Point of sale integration continues to be the most interesting part of these partnerships.

Strategy

Why Have a Press Release When You Can Have a Movie Trailer?

6 years ago

In the pivot-to-video media landscape, it looks like words are no longer enough for new restaurant opening announcements.

Marketing

Is Instagram’s Reservations Feature Good Business for Restaurants? Jury’s Still Out

6 years ago

Instagram's booking functionality produced a whole lot of hype when the launch was announced last year, but who's actually using it?

Tech

Reserve Is Expedia’s Exclusive Reservations Partner in the U.S.

6 years ago

News out of Reserve has been relatively quiet since the hiring of the company's new COO last fall. But they're now doubling down on efforts to reach diners across many platforms, and this deal is no exception.

Tech

Resy Announces International Expansion and New Tech Updates for Restaurants

6 years ago

Resy's innovations, especially in inventory management and customer feedback, are a windfall of potential tech upgrades for restaurants. It'll be interesting to see which integrations restaurant owners keep coming back to most.

Tech

Grubhub Rolls Out Venmo Payment Integration

6 years ago

Don't want to store your credit card info directly on Grubhub? Don't have a PayPal account? The company's got an answer for that.

Marketing

Punchh Gets $20 Million Investment to Boost Its Loyalty Efforts

6 years ago

Tech-based tools that help restaurants find and attract new customers are getting more sophisticated, helping businesses target increasingly segmented groups of people for maximum impact.

Tech

Hotel Giant Accor Buys Reservations Platform ResDiary

6 years ago

Accor's acquisition strategy might seem scattershot to some but buying up technology providers in key sectors does make sense. There's always an element of risk but you'd hope Accor knows how to get the best out of management teams.