Tech

Tech

Postmates Talked DoorDash Merger, Grubhub Acquisition

7 years ago

Interest in and use of delivery services has never been higher. Merger, acquisition, or not, Postmates still has a chance to capture a larger slice of the delivery pie. But now's the time to act.

Tech

Breakfast Delivery, Coming Right Up

7 years ago

Consumers are comfortable with food delivery, and they're getting more comfortable with ordering digitally. Breakfast is a huge opportunity for all delivery services — and restaurants — to capture more attention and spending.

Chains

Sweetgreen’s Menu Choices Are a Matter of Tech as Well as Taste

7 years ago

Sweetgreen is a natural for digital, order-ahead behavior by consumers. But like it's contemporary Cava, it needs to step away from third-party system LevelUp in order to better own the user experience.

Chains

Top McDonald’s Franchisee Sees Sales Lift With Order Kiosks

7 years ago

The ability to customize orders via touchscreen has lead to a sales increase of up to 15 percent at stores in Brazil. That's seriously promising, especially in a tough market.

Tech

Resy and Upserve Partner to Offer Restaurants Actionable Data

7 years ago

Restaurant technology is only as good as it is useful, and hospitality-focused technology doesn't work well in silos. Expect more of these partnerships to come, across the board.

Operations

The Current State of Restaurant Delivery Competition

7 years ago

As third-party delivery services claim the both headlines and diners' dollars, they're working to make themselves indispensable to restaurant operators. But operators, especially large companies, know they have leverage when it comes to working with a large organization.

Tech

Thailand Is the Next Battleground for Restaurant Delivery Apps

7 years ago

In Thailand, as elsewhere, it's a battle for market share that depends on more consumers to change their dining habits since profits are so elusive.

Tech

Delivery Services’ Rural Expansion Plans Could Hurt Bottom Lines

7 years ago

The next great competition in delivery is scale of coverage, but as these services angle for more delivery areas, they could take a hit on operational costs.

Chains

McDonald’s Mobile Ordering and New Tech Come With Increased Employee Turnover

7 years ago

Developments in the kitchen need to keep up with the technology put in the hands of consumers.

Tech

OpenTable Employee Fired for Booking No-Shows on a Rival Platform

7 years ago

The work of one rogue OpenTable employee underscores both the escalating competition in the reservations space and the real-life effects of a restaurant no-show.

Strategy

Google Sells Zagat to The Infatuation

7 years ago

Most tech companies have no idea what to do about the creation and management of content. Google proved that with Zagat and other acquisitions, so it is good to see it in the hands of a content-first company.

Tech

DoorDash Joins Unicorn Club With Softbank-Led Half-Billion Dollar Series D

7 years ago

Grubhub may be the industry stalwart, but Uber Eats and DoorDash are close on its heels, growing exponentially and doubling down on technology, which could prove to be the major differentiator in the delivery market.