Marketing

Chains

Wendy’s Reddit AMA Can’t Match Its Top-Notch Twitter Game

18 hours ago

Wendy's Reddit AMA keeps the formula for the brand's secret sauce to itself, and still provides no answer to the future of Spicy Chicken Nuggets.

Marketing

The UK’s Best Restaurant Is Also Its Most Expensive

19 hours ago

We are deep in ranking and ratings season, but this is one of the few post-Zagat lists that combines users and pros to generate its winners. Does this mix bring us a better list?

Food

Delivery Kits’ Threat to Restaurants Is Overstated

2 days ago

As restaurants analyze threats to their business they need to work extra hard to see through the hype.

Strategy

Kellogg’s Wants You to Instagram Your Cereal at Its New Cafe

4 days ago

Nostalgia plus an Instagram station is Millennial gold, so this is as good a marketing effort as any to make cereal hip again — with two seasoned fine-dining veterans at the helm.

Marketing

One Strong Case for Reviews by the People

5 days ago

Amid all the song and dance described here, professional critics have to work even harder to discern the everyday diner experience from a show put on solely for a critic's benefit.

People

Chefs Look Beyond Cookware, Building Lifestyle Businesses

1 week ago

Chefs and the restaurants they create are firmly ensconced in pop culture — so much so that they've made the leap into fashion. We sure did pay $45 for a t-shirt from this collection.

Marketing

Bangkok’s Michelin Debut is Dampened by Lack of Any 3-Star Ratings

1 week ago

Michelin's shortcomings are on full display here. If the measurements for what constitutes a great restaurant don't match up with one of the world's best eating cities than maybe the measurements are off.

People

This Year’s Eater Awards Have an Activist Edge

2 weeks ago

There's a progressive theme in many of Eater's national awards this year, helping to prove that food, people, and politics are inseparable.

Tech

Wendy’s Wins as #NuggsForCarter Is the Top Twitter Retweet of 2017

2 weeks ago

It's been an excellent year for fast food chains and social media, and Wendy's ability to stoke interest in the #nuggsforcarter push certainly paid off beyond its wildest dreams.

Chains

Domino’s and the Downside of Digital Oversharing

2 weeks ago

How much transparency is really necessary when it comes to ordering restaurant delivery? Not enough warrant fake staff preparing meals, we think. Just give us an accurate time when the pizza (or whatever) will arrive.

Chains

Red Robin’s $99 Burger Pass Is the Poor Man’s Tock

3 weeks ago

What do a ten-course tasting menu at Eleven Madison Park and a Red Robin cheeseburger have in common? Both restaurants want your pre-paid dollars well before service starts.

Marketing

Facebook Watch Lures Mind of a Chef From PBS

4 weeks ago

Facebook has realized that taking advantage of content producers desperate to get in your social feeds is not the best way to encourage creative minds. Seeing ZPZ move its Emmy-winning chef show is a signal that Facebook may be ready to grow up.