News

Tech

Uber Eats Makes It Easier for Workers to Expense Meals

5 years ago

This specific product launch is targeted more toward businesses than employees, but it does highlight a solid opportunity for restaurants and delivery providers alike: workday orders.

Tech

Restaurants Argue Efficiency and Safety in Cashless Push

5 years ago

We're not going to be the ones claiming that the old ways are the best ways, but we will argue that we don't know if tech providers and restaurants have thought this through all the way.

Tech

Yelp’s New Nowait Kiosks Take Aim at the Host Stand

5 years ago

Call us traditional — because we are on some matters — but we'd rather be greeted and check in with a human. Then we're happy letting the computer program run its course.

Chains

Applebee’s and IHOP Are Latest Chains to See Big Potential in Delivery

5 years ago

While earnings for Dine Brands' companies tell two different stories, returns from off-premise sales for both are too big to ignore.

Tech

Spyce Wants to Talk About Robots, Not Workers

5 years ago

Automation has some key benefits to the industry. But we'd like a closer look under the hood before Spyce gets anointed (again) as the next great thing.

People

Some Restaurants Make It Easier for Workers to Vote

5 years ago

This is hardly a wave of vote enabling by big restaurant brands, but it's at least a sign that some operators think it's a good thing if its workers participate in the democratic process.

Chains

Denny’s Growth Isn’t Happening In Its Dining Rooms

5 years ago

Yet another food chain is proving that delivery and takeout is a trend restaurants would be foolish to ignore.

Marketing

Michelin Releases Its New York City Bib Gourmand List

5 years ago

The Bib Gourmand list always does a better job of representing how a city cooks now than its fancier, big brother list that focuses on the stars.

Chains

Chili’s Earnings Fueled by Marketing and Takeout Demand

5 years ago

Marketing campaigns and rewards programs can only stretch so far. Chili's elongated success in keeping new-found customers will depend on getting takeout and delivery right fast.

Chains

Pizza Hut Says It Will Use Robots to Cook Pizza En Route

5 years ago

Pizza Hut is great at these announcements. Meanwhile, Domino's is already filling potholes and making people happy.

Chains

Wagamama Acquired by Restaurant Group Plc

5 years ago

Wagamama's global presence in key markets is a bonus for any acquirer, short-term stock drop or not.

Operations

The Art of Fine-Tuning the Balance Between Reservations and Walk-Ins

5 years ago

A full restaurant is great for business, but too full can be off-putting. Striking the right balance between walk-ins and reservations is crucial to success, but it's not easy.