News

Chains

Starbucks Is Using Digital Menus to Push Its Food Harder

2 months ago

If Starbucks wants to become a real restaurant player, it's going to need to start making meals on site. Fancy menus can't improve food quality.

Design

Coffee by Day, Cocktails by Night at New York’s Patent Pending

2 months ago

Business in the front, party in the back isn't just relegated to a certain polarizing hairstyle. At New York's Patent Pending, the coffee shop-by-day, speakeasy-by-night concept works double duty in its design.

Marketing

Explaining Zagat’s Slow Decline Under Google

2 months ago

Google is great at search and ad tech, but when it comes to creating and managing content, Google doesn't really know what to do.

Independents

Can In-Store Dining Give Retailers an Edge Over Online Rivals?

2 months ago

Whether it's virtual reality tourism or online shopping, both are radically improved if you're actually in the destination or store with something delicious to eat and good to drink.

Chains

McDonald’s Will Drop Its Frozen Patties in Exchange for Fresh Beef, Eventually

2 months ago

We'd love to see quality beat out discounting, but that's not always a safe bet. Even if this experiment succeeds, don't expect McD's to unplug its freezers.

Tech

OpenTable Employee Fired for Booking No-Shows on a Rival Platform

2 months ago

The work of one rogue OpenTable employee underscores both the escalating competition in the reservations space and the real-life effects of a restaurant no-show.

Strategy

Google Sells Zagat to The Infatuation

2 months ago

Most tech companies have no idea what to do about the creation and management of content. Google proved that with Zagat and other acquisitions, so it is good to see it in the hands of a content-first company.

Food

Immigration Raids in California Threaten U.S. Produce Supply

2 months ago

The in-between status of workers who help feed the U.S. has been a travesty for decades. And it's only getting worse.

Chains

Chipotle Is Ending Its Burger Business Experiment

2 months ago

If Chipotle is trying to signal to Wall Street that it is stripping away distractions, it is also in danger of saying it can't walk and chew gum at the same time.

Tech

DoorDash Joins Unicorn Club With Softbank-Led Half-Billion Dollar Series D

2 months ago

Grubhub may be the industry stalwart, but Uber Eats and DoorDash are close on its heels, growing exponentially and doubling down on technology, which could prove to be the major differentiator in the delivery market.

Independents

Eleven Madison Park Is Expanding Its Seasonal Roadshow to Aspen

2 months ago

A roving offshoot of the world's best restaurant literally follows the (seasonal) money. I really can't get enough of this story.

Marketing

Pizza Hut Is the New Official Pizza Sponsor of the NFL

2 months ago

People order pizza for delivery because it hits the right balance between taste, reliability, and price. Right it is Domino's game to lose, with or without the NFL.