Tech

Marketing

The $30 Billion Chinese Restaurant Review, Delivery and Booking Site That Just Got Bigger

2 days ago

Cheaper labor, densely populated cities, and a giant body of consumers that live on mobile devices is a dream scenario for any restaurant delivery, discovery, or booking service.

Strategy

San Francisco’s Souvla Announces Smart Delivery-Only Pop-Up in New York

2 days ago

This is a perfect, tech-savvy move by Souvla to introduce New Yorkers to its much-loved menu offerings. I'll always have that hometown San Francisco pride, but I'm pulling for a proper NYC location of my favorite fast-casual spot.

Tech

6 Takeaways from the 2017 TechTable Summit

3 days ago

With increasing agreement, restaurants and technologists understand that technology continues to fundamentally change the dining experience from start to finish. What's less clear is the exact path to success.

People

Reserve’s COO Hire Signals Its Focus on Growth in a Competitive Market

5 days ago

I'm a fan of companies with a strong focus, especially in a crowded market. Reserve's challenge of scaling quickly while maintaining the personal feel of a human concierge is a big one, but this new hire signals the company's ambitions to continue to grow.

Tech

Facebook Wants You to Use Its App to Order Delivery

1 week ago

We still think that the tech giants are fighting over too small a piece of the pie here.

Tech

Snapchat Adds Reservations Via Third-Party Services

1 week ago

Snapchat recently announced a feature called context cards, which are attached to images on Snapchat and provides additional context.

Strategy

Inside Yelp’s Approach to Working with Restaurants

2 weeks ago

In a competition for high-quality restaurant partners, Yelp has the advantage of leveraging a company's success on its platform of highly searchable user-generated ratings and reviews.

Chains

Shake Shack to Add Touch Screens and Cashless Payments at Newest NYC Location

2 weeks ago

Long lines are part of the Shake Shack experience, but don't exactly project hospitality. Ironically, touch screens may be the solution to a frustrating problem.

Tech

The New Restaurant Reservations Landscape

4 weeks ago

A reservation isn’t just a reservation anymore. Welcome to the customized, curated future.

Strategy

The Battle for Diner Loyalty Begins with Reservations

4 weeks ago

There’s no winning idea or secret sauce as reservations providers compete for diner loyalty, but the major players take vastly different approaches to the issue.

Tech

Shake Shack and Buca di Beppo May Be Key to Amazon’s New Delivery Push

4 weeks ago

Amazon will likely put the fear of God into other delivery services. But at some point everyone will have to deal with the fact that there's only so much profit that can be squeezed from bringing a lukewarm burger or bowl of pasta to your door.

Strategy

Why Resy Integration Is Just the Beginning for Airbnb and Restaurants

4 weeks ago

Can Resy do more than just restaurant bookings for Airbnb? Our answer is a resounding yes.